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End User License Agreement

Last updated: · Version 1.0.0

This End User License Agreement (“EULA”) is a legal agreement between you (“you” or “User”) and Intellibyte Software Solutions LLC d/b/a TimeX (“TimeX”, “we”, “us”), the provider of the TimeX applications and services (the “Software”). By installing, accessing, or using the Software, you agree to be bound by this EULA. If you do not agree, do not install or use the Software.

1. Definitions

“Software” means the TimeX web application, administrator portal, mobile applications, and any updates, documentation, or services provided by TimeX.

“Customer” or “Organization” means the business entity that has subscribed to TimeX on your behalf (typically your employer or agency).

“User” means an individual authorized by the Customer to access the Software.

2. License grant

Subject to this EULA and your Customer’s active subscription, TimeX grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Software solely for the Customer’s internal business purposes.

3. Accounts and user responsibilities

  • One account per individual. You must not share credentials or allow others to access your account.
  • You are responsible for keeping your phone number, authentication codes, and devices secure.
  • You agree to provide accurate information and to promptly update any account details that change.

4. Restrictions

You will not, and will not permit any third party to:

  1. copy, modify, translate, or create derivative works of the Software;
  2. reverse engineer, decompile, or disassemble the Software, except to the extent expressly permitted by applicable law;
  3. rent, lease, sell, resell, sublicense, or otherwise transfer access to the Software;
  4. use the Software to build a competing product or service, or to benchmark against it;
  5. scrape, data-mine, or bulk-export Customer data except through TimeX-provided interfaces;
  6. remove, obscure, or alter any proprietary notices in the Software;
  7. use the Software in violation of applicable law or any third-party rights.

5. Ownership and intellectual property

TimeX and its licensors retain all right, title, and interest in the Software, including all intellectual property rights. Data entered by the Customer or its Users remains the property of the Customer, subject to the Privacy Policy and Terms and Conditions. No rights are granted except those expressly set forth in this EULA.

6. Mobile application terms

The TimeX mobile application may request the following permissions:

  • Camera — to capture photographs of receipts you submit as expense documentation.
  • Notifications — to deliver push notifications about timesheets, approvals, and shift reminders. You may revoke this permission from your device settings at any time.
  • Storage — to temporarily cache files (such as receipt images) before upload.

You may revoke these permissions in your device settings. The Software will degrade gracefully where possible, but some features depend on specific permissions.

7. Updates

TimeX may provide updates, patches, and new versions of the Software from time to time. These may be installed automatically. Continued use of the Software after an update constitutes acceptance of any revised EULA that accompanies the update.

8. Third-party services

The Software integrates with third-party services, including but not limited to:

  • Intuit QuickBooks Online — for accounting sync (customer-authorized);
  • Logto — for identity and SMS-based authentication;
  • Microsoft Azure — for blob storage of receipts and for AI-assisted processing;
  • OpenAI / Azure OpenAI — for receipt optical character recognition (OCR).

Your use of these third-party services is subject to their respective terms of service and privacy policies. TimeX is not responsible for third-party services.

9. Disclaimer of warranties

THE SOFTWARE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING (WITHOUT LIMITATION) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. TIMEX DOES NOT WARRANT THAT THE SOFTWARE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY DATA WILL BE SECURE OR NOT LOST OR ALTERED.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TIMEX AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR IN CONNECTION WITH THIS EULA OR THE SOFTWARE. IN ALL CASES, TIMEX’S TOTAL AGGREGATE LIABILITY TO YOU ARISING OUT OF OR RELATING TO THIS EULA OR THE SOFTWARE IS LIMITED TO THE GREATER OF (A) THE AMOUNTS PAID BY YOUR ORGANIZATION TO TIMEX FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) USD $100.

11. Termination

This EULA is effective until terminated. TimeX may suspend or terminate your access to the Software at any time for breach of this EULA, for behavior that exposes TimeX or its Customers to legal risk, or at the request of your Organization. Upon termination, you must stop using the Software and uninstall any copies. Sections 4 (Restrictions), 5 (Ownership), 9–10 (Disclaimer and Liability), 12 (Export), 13 (Governing law), and 14 (Contact) survive termination.

12. Export compliance

You represent that you are not located in, or a national or resident of, any country or region subject to comprehensive United States trade sanctions, and that you are not listed on any U.S. Government list of prohibited or restricted parties. You agree not to export or re-export the Software in violation of applicable export control laws.

13. Governing law and venue

This EULA is governed by the laws of the State of Tennessee, USA, excluding its conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the courts located in Memphis, Tennessee for any dispute arising out of or relating to this EULA, except that TimeX may seek injunctive relief in any court of competent jurisdiction.

14. Contact

Questions about this EULA may be directed to [email protected], attn: TimeX Legal, 150 Peabody Pl, Lower Level, Memphis, TN 38103.

15. Entire agreement

This EULA, together with the TimeX Terms and Conditions, the Privacy Policy, and any Order or MSA entered into by the Customer, constitute the entire agreement between you and TimeX with respect to the Software and supersede all prior or contemporaneous agreements or understandings, whether written or oral, regarding the subject matter hereof.

Effective date: 2026-04-22